This Privacy Policy explains how Max Plan Managers ("we," "us," or "our") collects, uses, discloses, and protects the personal information of visitors to our website ("Website") and users of our services. We are committed to respecting your privacy and treating your personal information in compliance with privacy regulations in force.

Collection of Personal Information:

When you voluntarily offer personal information to us, such as when you fill out forms, correspond with us via email or phone, or interact with our Website, we may collect it. We may gather the following sorts of personal information:

- Contact details (such as name, email address, and phone number)
- NDIS-related data (e.g., NDIS number, assistance requirements)
- Payment and billing information
- Personal communication preferences

Use of Personal Information:

- providing and delivering our services to you
- To keep track of your NDIS budget, handle invoices, and make payments
- To keep you up to speed on our services, updates, and significant announcements.
- To answer to your questions and give client service
- to enhance our services, website functionality, and overall user experience
- to fulfil legal duties

Disclosure of Personal Information:

In the following circumstances, we may release your personal information to other parties:

- Service Providers: We may use reputable third-party service providers to help us deliver our services. These service providers are contractually bound to handle your personal information securely and privately, and to use it solely for the purposes for which we have hired them.
- Legal Requirements: We may share your personal information if compelled by law or in response to legitimate requests from public authorities (for example, court orders or government agencies).

Data Security:

We adopt suitable security measures to prevent unauthorised access, use, disclosure, modification, or destruction of your personal information. Please keep in mind, however, that no data transmission over the internet or electronic storage system is completely safe. As a result, we cannot guarantee the complete protection of your personal information.

Data Retention:

We will keep your personal information for as long as it is required to accomplish the purposes mentioned in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of your personal information when it is no longer required.

Changes to this Privacy Policy:

This Privacy Policy may be updated on a regular basis to reflect changes in our information practises. We recommend that you examine this Privacy Policy on a regular basis for any revisions. When the updated Privacy Policy is posted on our website, it will become effective.

Contact Us:

If you have any questions or concerns regarding these privacy policy, please contact us using the contact information provided on our Website.

You consent to the collection, use, and dissemination of your personal information as indicated in this Privacy Policy by using our Website and services.